Jobs


Mulleadys Ltd has been operating for over 28 years and provides waste management services to domestic and commercial customers over 5 counties.
We currently employ over 80 people over 2 sites with our main facility based in Cloonaugh, Drumlish, Co Longford and second facility based in Mullingar Business Park, Mullingar Co Westmeath.
We provide a reliable, consistent, cost effective and environmentally friendly waste management service in the midlands. We pride ourselves on a high level of customer service given to all domestic, commercial, skip and roll on customers.

Call Centre/Customer Service agent

Mulleadys are currently recruiting a call centre/customer service agent to join their team at head office in Drumlish, Co. Longford.

Broad Remit of Duties

• Answering inbound customer calls and online (email, customer app/website portal, web chat etc.) queries in a timely fashion.
• Resolving issues/queries/complaints effectively and to escalate to relevant departments where necessary.
• Establish good working relationships with customers and provide information regarding the products and services we offer.
• Establish good working relationships with internal departments.
• Continuing development of the domestic accounts and online processes to facilitate a completely streamlined service for our customers.
• General credit control duties.
• Ad hoc duties as required.

About You

To be successful in this role you will have customer care at the heart of what you do and a true desire to help others. In addition, you will:

• Have excellent communication and listening skills. • Demonstrate real energy and passion for customer service.
• Must be able to deliver the highest levels of care to customers satisfaction.
• Great organisation and operational skills - must be diligent and conscientious in relation to logging calls, resolving issues, and keeping relevant notes and information on our online systems for the entire team to access if necessary.
• Be able to work as part of a team, supporting your colleagues.
• Be able to able to work under pressure and meet deadlines.
• Be digitally savvy and comfortable with new technology.
• Have a positive, caring attitude and be a brand ambassador for Mulleady.
• Experience working in a call centre/customer service role is an advantage.

Email your CV along with a cover letter to anne@mulleadys.com

Picking Line General Operatives Required

Mulleadys are currently recruiting picking line general operatives to join our team.

In this role, you will be working on the picking line based in Drumlish, Co. Longford, with responsibility to segregate all streams of recyclable material.

In order to be successful in this role, you must be able to work in a fast pace environment, good attention to detail, hard working and diligent. Conversational English required.

No previous experience is necessary as onsite training will be provided.

Email your CV along with a cover letter to anne@mulleadys.com.